@extends('layouts.app')

@section('content')
<div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 py-8">
    <h1 class="text-2xl font-semibold text-gray-800 mb-6">All Support Tickets</h1>

    @if(session('success'))
        <div class="bg-green-100 border border-green-400 text-green-700 px-4 py-3 rounded mb-6">
            {{ session('success') }}
        </div>
    @endif

    <div class="overflow-x-auto">
        <table class="min-w-full bg-white shadow-md rounded-lg">
            <thead class="bg-gray-100 text-gray-700">
                <tr>
                    <th class="px-6 py-3 text-left">User</th>
                    <th class="px-6 py-3 text-left">Category</th>
                    <th class="px-6 py-3 text-left">Message</th>
                    <th class="px-6 py-3 text-left">Status</th>
                    <th class="px-6 py-3 text-left">Admin Response</th>
                    <th class="px-6 py-3 text-left">Actions</th>
                </tr>
            </thead>
            <tbody class="text-gray-800">
                @forelse ($tickets as $ticket)
                    <tr class="border-b">
                        <td class="px-6 py-4 whitespace-nowrap">
                            {{ $ticket->user->name }}<br>
                            <small class="text-gray-500">{{ $ticket->user->email }}</small>
                        </td>
                        <td class="px-6 py-4 whitespace-nowrap">{{ $ticket->category }}</td>
                        <td class="px-6 py-4">{{ $ticket->message }}</td>
                        <td class="px-6 py-4">
                            @if($ticket->status === 'resolved')
                                <span class="text-green-600 font-medium">Resolved</span>
                            @else
                                <span class="text-yellow-600 font-medium">Open</span>
                            @endif
                        </td>
                        <td class="px-6 py-4">
                            {{ $ticket->admin_response ?? '—' }}
                        </td>
                        <td class="px-6 py-4">
                            @if($ticket->status !== 'resolved')
                                <form action="{{ route('admin.tickets.respond', $ticket) }}" method="POST" class="space-y-2">
                                    @csrf
                                    <textarea name="admin_response" rows="3" class="w-full border rounded p-2 resize-y" placeholder="Type your response..." required></textarea>
                                    @error('admin_response')
                                        <p class="text-red-500 text-sm mt-1">{{ $message }}</p>
                                    @enderror
                                    <button type="submit" class="bg-blue-600 hover:bg-blue-700 text-white px-4 py-2 rounded text-sm">
                                        Send Response
                                    </button>
                                </form>
                            @else
                                <span class="text-gray-400 text-sm italic">Already resolved</span>
                            @endif
                        </td>
                    </tr>
                @empty
                    <tr>
                        <td colspan="6" class="text-center py-6 text-gray-500">No support tickets found.</td>
                    </tr>
                @endforelse
            </tbody>
        </table>
    </div>
</div>
@endsection